Annual survey results 2020-2021

Perspective Communautaire en Santé Mentale (PCSM) offers community support services to West Islanders living with chronic mental health conditions.  PCSM’s community workers assist individuals in overcoming their challenges and connect with their local community to have a better quality of life. Since each person PCSM offers services to is unique, our team works with the individual to create a personalized intervention plan according to their needs, their strengths, and their personal goals. Many elements of wellness and daily living can be targeted such as: budgeting, nutrition, housing, daily activities, recognition of symptoms, stress management and the development of interpersonal skills.

Before the COVID-19 pandemic, PCSM workers were mobile and met with individuals in their homes or community. This past year, PCSM has continued to provide services online to their clients online through support groups, 1-on-1 calls, and group activities. The goal of this year’s survey is to get direct feedback from our stakeholders, measure our impact in the community, and target areas of improvement in our services.  All of the people who responded to the survey are people who are residents of the West Island of Montreal, live with chronic mental health conditions, and receive the services of PCSM.  Out of ~150 active service users, we had 23 responses.

To view the survey results click here